How soon will I be informed about my application’s result?
Project Applications
How do I make my application a success?
What conditions must my rate meet?
What is business liability insurance? Do I need it to work on projects?
For our EU members. What is a VAT ID number? Do I need it?
How will I be informed about (the status of) my application?
I have a question. Who/where can I ask it?
What do I do when a recruitment agency/headhunter contacts me for an assignment which is also listed on twago?
Do I need to come to a separate agreement for commuting costs and travel expenses, if applicable or do I have to include them in my hourly or fixed rate?
Is the offered rate also the final rate?
Can I charge a higher rate than the rate stated in the project posting?
Can I withdraw an application?
Projects
What kind of projects can I find on this platform?
How is the project arranged?
How (and when) will I be paid?
What impact does the DBA law have if I work through a hiring desk/ broker appointed by the companies?
Profile & Talent Pools
Why should I create or fill out a profile before I can apply?
How will I be informed about new projects?
How can I edit my profile?
Why sign up for talent pools?
Can I sign up for multiple talent pools?
I received a new assignment alert. Why can't I find the projects on your platform?
How can I remove my profile?
Contact
Can I contact twago or the target company directly about a project?
I am experiencing a technical problem on your platform. How do I contact you?
I have a question. To whom/where can I address it?